Flute World FAQ
Q: Do you ship to international locations? A: Yes, we ship all over the world! There are a few countries that we cannot ship to, due to certain laws. Please email our shipping department with any specific questions. International instruments inquiries need to contact our instrument department for more information prior to placing an order.
Q: Can I try an instrument before purchasing it? A: Yes! We offer a 7-day trial period for our US and Canadian customers. Please visit our trial program page for more information! International instruments sales are considered final sales.
Q: I have questions about features on the flute. Can you answer my questions? A: We have provided a helpful flute glossary that includes descriptions of the most popular flute features. If you have a questions about a feature not on this list, please email us!
Q: Why are there several listings of the same title in the sheet music section? A: Often times, the same composition is published by several different publishers. We use a publisher code to distinguish between the publishers. A complete list can be found here.
Q: What does "Do Not Backorder" mean? A: Choosing "Do Not Backorder" when checking out means that if an item on your order is not in stock at the time your order is processed, we will cancel that item from you order and will not send it to you later. If you leave the box unchecked with checking out, we will automatically backorder any out of stock items and send them to you later. |